Frequently Asked Questions
Here are some common questions about us
What is Customization, do you have standard or pre-made boxes?
We do customization according to customer requirements, nothing is pre-made or standard.
How can I submit a request for a quotation?
We do have multiple options for that, you can get a quote by sharing specifications in live chat. Via email or by contacting us through our contact options.
What information do I need to have for submitting a quotation request?
- For the price, you need to have the following
- Required Quantity?
- Required box measurements (L x W x H)?
How many different colors does your design contain?
- color - 2 color - 3 color - 4 color ?
- Lamination, Matte, or Gloss?
- Any specific box style do you prefer? / Share any sample images if you have any?
What is the turnaround time?
Our standard turnaround time is 10 to 12 business days to print, produce and ship the order to your doorstep.
What is the difference between CMYK and Pantone (PMS)?
CMYK and Pantone are both color options used to get a certain color. CMYK can be referred to as 4 colors and PMS as solid colors.
What are the different types of stocks?
The three major stocks are Cardboard stock, Corrugated Cardboard Stock, and Rigid Stock.
What is the difference between cardboard and kraft?
The plain white cardboard and the brown kraft stock.
Is your stock eco-friendly, sustainable, and FSC approved?
We do provide multiple stock options according to customer requirements.
What are GSM and pt?
These are units of stock thickness.
What do you mean by the Number of Colors in printing?
A number of colors in printing refers to the number of colors your design contains. If the design has red and yellow colors in it, it will be referred to as 2 colors.
What do you mean by box style?
Box Style refers to the overall assembly and design of the boxes.
What is Spot UV or UV?
Spot UV is a type of coating that provides a high-end gloss on the specific part of boxes.
If I want to share my design, what file format do I have to provide?
You can share your design files in any editable format. Usually, pdf or .ai files.
What is your Shipping Process, is it free?
We do offer free shipping.
What is your Minimum Order Quantity (MOQ)? How can I get a price-effective quotation?
Our MOQ is 100, in customization more the quantity, less the price per unit.
How can I know if my final product is exactly what I ordered?
We do offer a 2D 3D digital proof for you to review before proceeding with the order.
What payment methods do you offer?
E-transfer, Bank wire, CC form, PayPal are a few of the options.